XFRACAS Software Capability Highlights

Practical Applications

  • FRACAS Process Management
  • Safety Process Management
  • Non-conformance Process Management
  • CAPA Process Management
  • Risk Reduction Management
  • Risk Assessment Process
  • Process Control System
  • Incident Reporting System
  • Corrective Action System
  • Quality Management
  • Reliability Management

Supported Processes and Reporting

  • ISO 9000 Compliance
  • COPQ Improvement
  • RMAs
  • Field Failures
  • Service & Support History
  • Customer Complaints
  • Safety Incidents
  • Software Defects
  • Manufacturing Defects
  • Testing Issues
  • Quality (e.g. Customer, Internal, Supplier)
  • Analytics (e.g. Warranty, Reliability)

Problem Resolution Methodologies

  • 8D
  • DMAIC
  • Six Sigma/DFSS Approaches
  • User-defined (4-8 Steps)

System/Part/Process Configuration

  • System Tree (BOM Hierarchy with Unlimited Tiers/Indenture Levels)
    • Serialized Systems
    • Non-serialized Systems
  • Processes (Hierarchy with Unlimited Tiers/Indenture Levels)

Analysis/Key Metrics

  • Operational Availability
  • System Downtime
  • MTBF
  • Criticality Fields
  • Root Cause/Failure Analysis

Customer Support Information

  • Complete System and Warranty Details
  • Customer Contact Details
  • Complete Incident History with Part Repairs and Replacements

Corrective Actions Management

  • Role-based Workflow
  • Progress and Completion Tracking
    • Reports and Queries
    • Status Notifications via Portal and/or E-mail

Reports

  • Graphical user interface (GUI) provides extensive reporting capabilities without requiring programming knowledge
  • Custom SQL report interface provides experienced SQL users with maximum flexibility

Report Formats

  • HTML
  • Microsoft Excel
  • Charts in *.wmf, *.jpg and *.bmp formats

Extensive GUI Configuration Options

  • Easily substitute existing terminology with your own
  • Add data fields for gathering custom data
  • Define drop-down selection lists for fields
  • Create groups to assign user permissions
  • Personalize user portals

Data Imports and Exports

  • Microsoft Excel®
  • Microsoft Access®
  • Text
  • XML
  • Oracle®
  • SQL Server®
  • Any database with an OLE DB connection

Integration/Interoperability

Databases Supported

  • Microsoft SQL Server
  • Oracle

Built-in Enterprise Features

  • Administration
  • Alerts and Notifications via Portal and/or E-mail
  • Workflow Definition

All-inclusive enterprise system; purchase of additional modules not required!

Available Services